dbb88 Privacy Policy

1 Introduction and Scope

dbb88 ("we", "our", or "platform") operates an online casino and sports betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you visit https://dbb88.cam or use our services, how we use it, and how we keep it secure.

By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. This policy is supplementary to our Terms and Conditions.

dbb88 treats user privacy with the highest importance. We commit that your personal information will never be sold to third parties and will not be used beyond the purposes described in this policy.

2 Information We Collect

We may collect various types of information, categorized as follows:

2.1 Registration and Account Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport details (for KYC verification)
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Transaction history, deposit and withdrawal records

2.3 Technical and Usage Information

• IP address and device identifiers
• Browser type, operating system, and device information
• Website browsing patterns, timestamps, and page visit history
• Cookies and session token data (details in Section 7)
• Gaming activity logs

2.4 Communication Information

• Live chat conversation records
• Email communication details
• Complaint and request details

3 Purpose and Legal Basis for Collecting Information

dbb88 uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To complete gaming, betting, and payment processing.
• Age and Identity Verification: To ensure that only users aged 21 or older are using the platform.
• Fraud Prevention and Security: To protect the platform from illegal activity and financial fraud.
• Customer Support: To resolve your questions, complaints, and requests.
• Responsible Gaming: To identify problematic gaming behavior and provide necessary support.
• Platform Improvement: To enhance user experience and introduce new services.
• Promotional Communications: To send bonus offers and promotional messages with your consent.

4 Information Sharing and Disclosure

dbb88 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We may share information with certain third-party service providers who perform payment processing, technical support, and security services on our behalf. These providers operate under strict confidentiality agreements and may not use your information beyond those agreements.

4.2 Legal Obligations

We may be legally required to disclose information as part of a court order, government directive, or lawful legal process. In such cases, we provide only the minimum necessary information.

4.3 Fraud Prevention

If financial fraud or money laundering is suspected, relevant information may be provided to the appropriate regulatory authorities.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred to the new owner. In such situations, we will endeavor to notify you in advance.

5 Data Security Measures

dbb88 takes industry-standard technical and administrative measures to keep your information secure:

• SSL/TLS Encryption: All data transmitted to our website is protected by SSL encryption, which prevents data theft or tampering.
• Encrypted Passwords: Your password is never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorized personnel can access user information, and only to the extent necessary.
• Regular Security Audits: Our systems undergo regular security testing.
• Data Backups: Regular encrypted backups are maintained to ensure data safety.
• Firewall and IPS: Advanced security measures are in place to prevent unauthorized access and cyberattacks.

Please note that complete security on the internet cannot be guaranteed. Keep your password confidential and contact us immediately if you notice any suspicious activity.

6 Data Retention Period

dbb88 retains your personal information according to the following policy:

• Active Accounts: All information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information (particularly financial transaction records) may be retained for a defined period due to legal requirements.
• Marketing Data: If you opt out of promotional communications, marketing-related data is deleted, but account-related information is retained.
• Log Files: Server logs are generally kept for a limited period and then automatically deleted.

In cases of financial fraud or disputes, relevant information may be retained for an extended period until the issue is resolved or to meet legal requirements.

7 Cookies and Tracking Technologies

dbb88 uses cookies and similar tracking technologies on the website. Cookies are small text files stored in your browser that help the website remember your preferences.

7.1 Essential Cookies

These cookies are essential for the core functionality of the website — such as maintaining login status, managing sessions, and keeping security features active. They cannot be disabled.

7.2 Functional Cookies

These cookies store your language preferences, interface settings, and other personalized experience information.

7.3 Analytical Cookies

These cookies help analyze website usage patterns, which assists us in improving our services. The data collected is generally processed in anonymized form.

You can disable cookies by changing your browser settings, though this may limit some functionality of the website.

8 User Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your information be deleted, though limitations may apply where legal obligations must be met.
• Right to Opt Out of Marketing: You may request to stop receiving promotional emails or messages at any time.
• Right to Lodge a Complaint: If you have concerns about how your information is handled, you have the right to contact us directly.

To exercise any of the above rights, email [email protected] or contact us via live chat. We will respond to your request as soon as possible.

9 Privacy Protection for Minors

dbb88 strictly provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.

Age is verified during the registration process. If we become aware that a minor is using our platform, their account will be closed immediately and the related information will be deleted.

If you believe a minor is using our platform, please contact us. Further details are available on the Responsible Gaming page.

10 Third-Party Integrations and Services

dbb88 may integrate software from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other providers. These third-party providers are governed by their own privacy policies and are not covered by ours.

Third-party services such as bKash, Nagad, Rocket, and Upay are used for payment processing. These services have their own privacy policies, which you can view on their respective websites.

We are not responsible for the privacy practices of these third parties. You are advised to read their privacy policies before using their services.

11 Policy Changes and Updates

dbb88 reserves the right to update or modify this Privacy Policy at any time. The following process will be followed for any changes:

• The updated policy will be published on this page and the "Last Updated" date at the top will be revised.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after a revised policy is published will be taken as your acceptance of the new policy.

You are advised to visit this page regularly to stay informed about updates.

12 International Data Transfers

dbb88 is an international platform and our servers may be located in various countries. Your information may be transferred and processed internationally. For such transfers, we ensure that:

• Data is always transferred in encrypted form.
• Equivalent data protection measures are in place in the destination country.
• The receiving party operates under strict confidentiality agreements.