Where can I get help if I have a problem with gaming?

First, contact our 24/7 live chat support — you can speak in Bengali and full confidentiality will be maintained. You can also reach us by email: support@dbb88.cam. Our team will help you use the right protection tools and take the necessary steps.

Safe and Responsible Gaming Platform

Responsible Gaming at dbb88 — Your Safety is Our Priority

dbb88 believes that entertainment is enjoyable only when it stays within limits. Our responsible gaming policy keeps you protected.

Why is Responsible Gaming Important?

Online gaming can be a great source of entertainment — but only when it is controlled and enjoyed responsibly. At dbb88, we believe that every player's mental well-being and financial safety are of the highest importance.

Gambling is never a substitute for income and should not be used as a way to solve financial problems. We urge every player — set limits, know yourself, and seek help when needed.

dbb88 is committed to ensuring responsible gaming in Bangladesh. Our platform offers various self-regulation tools that will help you monitor and control your gaming habits.

Important: dbb88 is for users aged 21 and above only. Access by minors to this platform is strictly prohibited.

Signs of Problematic Gaming

Placing more bets to chase losses after losing
Neglecting daily responsibilities due to gaming
Hiding gaming from family or friends
Gaming to pay bills or debts
Spending more money than your budget allows
Feeling anxious or restless when unable to game
Being unable to accept losses

Our Protection Tools

Setting Deposit Limits

Set a maximum daily, weekly, or monthly deposit limit on your account. Once a limit is set, it takes effect immediately and cannot be changed without your approval. This tool helps you stay within your budget.

Time-Out Feature

If you feel you need a temporary break, activate an account time-out for 24 hours to 30 days. During this period you will not be able to log in or place bets on the platform — take a short break and come back refreshed.

Self-Exclusion

If you feel gaming is going beyond your control, choose long-term self-exclusion. There is an option to close your account for anywhere from 6 months to permanently. This step is the most effective one you can take for your own protection.

Gaming History Review

View your complete betting and transaction history at any time. Analyse your spending patterns and understand where more of your time or money is going. Knowledge is the greatest protection.

Account Protection

Use a strong password and two-factor authentication. Our security system is always active to prevent unauthorised access to your account. No one will be able to use your identity.

24/7 Support

If you have any concerns about gaming, contact our 24/7 live chat support — in Bengali. Our team will help you find the right tools and set limits when needed.

21+

For Users Aged 21 and Above Only

dbb88 firmly keeps minors away from gaming. Age verification is mandatory at the time of registration on our platform. If you come across an account belonging to a minor, notify the support team immediately.

Top Tips for Playing Responsibly

Set a fixed budget before each session and do not go beyond that limit.
Never place more bets to try to recover money you have lost.
View gaming as entertainment — not as a source of income.
Take regular breaks; rest instead of playing for long stretches at a time.
Avoid gaming when you are stressed, lonely, or feeling low.
Spend time with family and friends — gaming should be a small part of life.
Set a daily time limit for gaming and stick to it.
Never bet with borrowed money or funds from your emergency savings.
Review your gaming habits regularly and use the available tools when needed.
Do not hesitate to ask for help when you need it — it is a sign of strength.

Steps for Setting Limits

Log In to Your Account

Access your dbb88 account and go to your profile settings.

Open the Responsible Gaming Section

Click on the "Responsible Gaming" section.

Choose Your Preferred Limit

Select what you need from deposit limits, time limits, or time-out.

Confirm and Save

Confirm your chosen limit — it will take effect right away.

Protection of Minors

dbb88 is operated for adults only — that is, users aged 21 and above. We prevent access by minors through our verification system.

If there are children or teenagers in your home and you are concerned they may access gaming sites, take the following steps:

Use parental control software on your device.
Never leave your dbb88 login details where children can see them.
Turn off password saving in your browser.
Always log out after use.

If you become aware of any activity by a minor, notify our support team immediately — we will act quickly.

Need Help? We Are Here

If gaming has become a problem, do not fight it alone. dbb88's support team is by your side 24/7 in Bengali.

[email protected]

Your identity will be kept completely confidential. Do not hesitate to talk about your problem.

Responsible Gaming — Common Questions

After logging into your account, go to the "Responsible Gaming" section in your profile settings. There you will find options to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Contact our live chat for assistance.

Self-exclusion is a feature that lets you close your account on your own — either for a fixed period or permanently. You can choose durations ranging from 6 months to permanent. During this time, logging in or placing bets will not be possible. Contact the support team to activate it.

Time-out is a short-term break — typically between 24 hours and 30 days. It is for temporary rest. Self-exclusion is long-term — for 6 months or more — when you feel you need deeper support. Both are effective steps taken for your protection.

First, contact our 24/7 live chat support — you can speak in Bengali and full confidentiality will be maintained. You can also reach us by email: [email protected]. Our team will help you use the right protection tools and take the necessary steps.

Decreasing a deposit limit takes effect immediately. However, increasing a limit is subject to a reflection period — typically 7 days — which gives you the opportunity to reconsider the decision. This is done intentionally so that you can make a well-considered choice.

Yes. dbb88 is for users aged 21 and above only. Age is verified at the time of registration. If an account is found to have provided a false age, that account will be closed immediately and all deposited funds may be forfeited.

Enjoy Responsibly — Welcome to dbb88

Play within limits, enjoy the entertainment. Experience our games, cricket betting, and live casino in a fully safe environment.

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